Consumers are entitled to a right of revocation in accordance with the following provisions. A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity:

A. Cancellation Policy

Right to cancel

You have the right to revoke a purchase contract (order) with us within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you who is not the carrier have taken possession of the goods. In order to exercise your right of withdrawal, you simply send us (food IT Consulting e.K., Am Münsterweg 9, 76831 Heuchelheim-Klingen, Germany, Tel.: +49 (0)6349 / 9959579, Fax: +49 0)6349 / 9959579, E-Mail: a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. Alternatively, you can also use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke the Contract, we shall reimburse you immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Contract for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise. Under no circumstances will you be charged for this refund. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods.

You must return or hand over the stickers to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract.

The direct costs of returning the goods shall be borne by you.

You shall only be liable for any loss in value of the goods if such loss in value is due to handling by you which is not necessary for checking the condition, properties and functionality of the goods.

B. Cancellation Form

If you want to cancel the contract, please fill out this form and send it back.


food IT Consulting e.K.
Am Münsterweg 9
D - 76831 Heuchelheim-Klingen

Phone: +49 (0)6349 / 9959579
fax: +49 (0)6349 / 9959581

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*):


Article number:

Ordered on / received on (*):

Please enter your name/address here.

First name/Last name:


Postcode / City:


Signature (only for paper messages):

(*) : Delete as appropriate.